Bad Boy Walker Shipping and returns Policy

Last updated: 12/10/2023

Thank you for shopping at Bad Boy Walker. We want to make your shopping experience as smooth as possible, which is why we’ve outlined our Shipping and Returns Policy below.

Please take a moment to read and understand this policy. If you have any questions or concerns, please don’t hesitate to contact our customer support team at Customer Support at support@badboywalker.com or Customer Support Phone: +44 7360 678 444

  • 1. Shipping Information
  • 1.1 Shipping Locations

We currently offer shipping to a global network of countries and regions where we offer shipping.

  • 1.2 Shipping Methods

We utilize various shipping methods, including standard and express options. The available methods may vary based on your location and the item being shipped.

  • 1.3 Shipping Times

Shipping times depend on your location and the selected shipping method. Estimated delivery times are provided during the checkout process. Please note that these are estimated times, and actual delivery times may vary.

  • 1.4 Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the delivery status of your order.

  • 1.5 Shipping Costs

Shipping costs are calculated based on factors such as your location, shipping method, and the weight and dimensions of the items in your order. You can view shipping costs during the checkout process.

  • 2. Returns and Refunds
  • 2.1 Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

  • The return request is made within [30] days of delivery.
  • The item is unused, in its original condition, and the original packaging.
  • The item is not a non-returnable or non-refundable product (e.g., personalized items).
  • 2.2 Return Process

To initiate a return:

  • Contact our customer support team at support@badboywalker.com or Customer Support Phone Number 07360 678 444 to request a return and receive instructions on how to proceed.
  • Carefully package the item, ensuring it is adequately protected during transit.
  • Ship the item to the address provided by our customer support team.

Please note that the cost of return shipping will be the responsibility of the customer, except in cases where the return is due to a mistake on our part or a defective product.

  • 2.3 Refund Process

Once we receive your returned item and it is inspected and approved, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please allow 5 to 7 business days for the refund to be reflected in your account.

  • 3. Contact Us

If you have any questions or concerns regarding our Shipping and Returns Policy, please do not hesitate to contact us:

Thank you for choosing Bad Boy Walker. We value your business and are committed to providing you with the best shopping experience possible.

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